Using proper etiquette when telephoning is for any company’s business. When people in the company make and receive calls, they should themselves properly to create a good relationship between the supplier and the customer. This is also important for the success of the business. Even when customers make about their order, we should talk to them politely and in a friendly manner. When there is a problem, the company has the to find a solution that will satisfy the customer. The company should also apologize to the customer if the company makes a in their order.

In 2003, GlobalCom’s from sales increased to 30 billion baht because the company more of their products to Japan, Korea, and China. Not only has the company its business by opening a new in Laos and two in Burma, but they have also opened a new sales office in France. The company will need to hire more than 100 new for the new offices and factories. Therefore, the company hopes that they will their sales target in 2006.